Privacy Policy
Please read our Privacy Policy carefully to understand how we collect, use, and protect your personal information when you use our website or travel services.
Welcome to Oriental Odysseys. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage the personal information you share with us through our website, inquiry forms, booking forms, or communication channels.
1. Information We Collect
We may collect personal information such as your name, phone number, email address, travel preferences, destination interest, travel dates, number of travelers, and other details submitted through inquiry forms, booking forms, email communication, or phone conversations.
2. How We Use Your Information
The information we collect is used to respond to your inquiries, create customized travel itineraries, process tour bookings, share quotations, provide customer support, improve our travel services, and communicate important updates related to your trip.
3. Booking and Service Communication
We may use your contact details to send booking confirmations, itinerary details, travel updates, payment information, and other service-related communications necessary to complete your travel arrangements with Oriental Odysseys.
4. Cookies and Website Usage
Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and understand how visitors interact with our website. This helps us improve website performance and provide better travel planning assistance.
5. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to maintain secure systems, no online platform can guarantee complete security at all times.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted travel partners such as hotels, airlines, transport providers, safari operators, or local guides where required to arrange your travel services.
7. Third-Party Services
Our travel services may involve third-party providers such as hotels, airlines, transport operators, payment gateways, and local tour partners. While we work with reliable service providers, Oriental Odysseys is not responsible for the privacy practices or policies of these third-party platforms.
8. User Responsibility
Users are responsible for providing accurate and complete information when submitting inquiries or booking travel services. Any issues arising from incorrect or incomplete information provided by the user shall not be the responsibility of Oriental Odysseys.
9. Your Consent
By using our website and submitting your personal information through our forms or communication channels, you consent to the collection and use of your information in accordance with this Privacy Policy.
10. Policy Updates
Oriental Odysseys reserves the right to update, change, or modify this Privacy Policy at any time without prior notice. Any updates will be published on this page, and users are encouraged to review the policy periodically.
11. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, you may contact us through the official contact details provided on our website www.orientalodysseys.com.