Reservation Policy
Please review our reservation policy carefully before confirming your travel booking with Oriental Odysseys.
At Oriental Odysseys, we aim to provide a smooth and transparent booking experience for our travelers. The following reservation policy outlines the terms related to booking confirmations, payment procedures, and reservation changes for our tours and travel services.
1. Booking Confirmation
A reservation will be considered confirmed only after the required booking amount or advance payment has been received and acknowledged by our team. Confirmation details will be shared through our official communication channels such as email or phone.
2. Advance Payment
To secure your booking, an advance payment may be required depending on the selected tour, travel season, accommodation availability, and partner service provider policies. The remaining balance must be paid before the start of the tour or as mutually agreed during the booking process.
3. Availability of Services
All reservations are subject to availability of hotels, transportation services, wildlife permits, guides, and other travel arrangements. In case of unavailability, Oriental Odysseys will make reasonable efforts to provide suitable alternatives wherever possible.
4. Traveler Information
Travelers must provide accurate details such as full name, contact information, travel dates, number of travelers, identification documents where required, and any special requests at the time of booking to ensure smooth travel arrangements.
5. Reservation Modifications
Requests to modify reservations such as changes in travel dates, itinerary adjustments, accommodation category, or traveler details must be communicated to our team in advance. Such modifications are subject to availability and may involve additional charges.
6. Group Reservations
For group bookings, customized terms, payment schedules, and conditions may apply depending on group size and travel arrangements. Our team will provide detailed booking guidelines during the reservation process.
7. Cancellation
Cancellation requests must be submitted through our official contact channels. Cancellation charges may apply depending on the tour type, travel season, service providers involved, and timing of the cancellation request.
8. Travel Documents
Travelers are responsible for carrying valid identification documents, passports, visas, permits, travel insurance, and any other required documentation during the trip. Oriental Odysseys shall not be held responsible for any issues arising due to incomplete or invalid travel documents.
9. Policy Updates
Oriental Odysseys reserves the right to update or modify this Reservation Policy at any time without prior notice. Travelers are encouraged to review this page periodically for any updates before confirming their bookings.