Terms & Conditions
Please read these Terms & Conditions carefully before using our website or booking our tours and travel services.
Welcome to Oriental Odysseys. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Use of Website
This website is intended to provide information about our birding tours, wildlife journeys, bespoke travel experiences, heritage trips, study tours, destinations, and related travel services. You agree to use this website only for lawful purposes and in a manner that does not affect the rights of others or restrict their use of the website.
2. Bookings & Payments
All bookings made through our website, inquiry forms, email, phone, or through our team are subject to availability and confirmation. Prices, trip details, inclusions, exclusions, and availability may change without prior notice. A booking will be considered confirmed only after the required payment has been received and formally acknowledged by Oriental Odysseys.
3. Pricing
We make every effort to ensure that all prices displayed on our website are accurate and up to date. However, in case of any pricing error, revision, or update due to operational or supplier-related reasons, we reserve the right to correct the same and inform you before proceeding with the booking.
4. Cancellation & Refund Policy
Cancellation and refund policies may vary depending on the destination, tour type, accommodation, transport arrangements, season, permit requirements, and third-party service providers. Any cancellation request must be made through our official communication channels. Refunds, if applicable, will be processed as per the agreed cancellation terms shared at the time of booking.
5. Travel Documents
It is the responsibility of the traveler to carry valid identification documents, passports, visas, permits, medical declarations, insurance papers, and any other documents required for the trip. Oriental Odysseys shall not be held responsible for any loss, denial, delay, or missed services arising due to incomplete, expired, or invalid travel documentation.
6. Changes in Itinerary
We reserve the right to make reasonable changes to the itinerary, accommodations, transportation, field routes, or other travel arrangements due to weather conditions, natural events, wildlife movement, operational reasons, government restrictions, local regulations, or circumstances beyond our control. In such situations, we will try our best to provide suitable alternatives wherever possible.
7. Third-Party Services
Our trips and travel services may include services provided by third parties such as hotels, airlines, transport operators, safari providers, local guides, and other partners. While we carefully select our service providers, Oriental Odysseys shall not be liable for any act, omission, delay, cancellation, deficiency, or default on the part of such third-party providers.
8. Limitation of Liability
Oriental Odysseys shall not be responsible for any direct, indirect, incidental, consequential, or special loss, damage, injury, delay, inconvenience, or expense caused during the journey due to circumstances beyond our control, including but not limited to natural disasters, weather conditions, roadblocks, wildlife unpredictability, flight delays, political disturbances, accidents, illness, strikes, or government actions.
9. Intellectual Property
All content on this website, including text, itineraries, images, graphics, logos, videos, design elements, and other materials, is the property of Oriental Odysseys unless otherwise stated. You may not copy, reproduce, republish, distribute, or use any content without prior written permission.
10. User Responsibility
Users are responsible for providing accurate information at the time of inquiry or booking, including travel preferences, participant details, health information where relevant, and document-related information. Any incorrect or incomplete information submitted by the user may result in delays, cancellation, denied services, or additional charges, for which we shall not be held responsible.
11. Privacy
Any personal information shared with us through the website, inquiry forms, booking forms, phone, or email will be handled with due care and used only for travel planning, booking assistance, service communication, and related operational purposes. By using our website, you consent to the collection and use of such information in accordance with our privacy practices.
12. Modification of Terms
We reserve the right to update, change, or modify these Terms & Conditions at any time without prior notice. Users are advised to review this page periodically for any updates before making any booking or using our services.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of the use of this website or our services shall be subject to the jurisdiction of the competent courts in India.
14. Contact Us
If you have any questions regarding these Terms & Conditions, you may contact us at orientalodysseysindia@gmail.com or call us at +91 9307810164. Our listed address is Andheri West, Mumbai - 400053. :contentReference[oaicite:1]{index=1}